FAQ
Orders & Shipping
1. How long does delivery take?
4-6 working days.
2. How much is shipping?
R120
3. Do you offer free shipping?
Yes, any amount over R3500.
4. Do you ship internationally?
No, we only ship within South Africa.
5. How can I track my order?
A tracking number is sent via email or SMS.
Returns & Exchanges
6. What is your return policy?
Timeframe (7 days).
7. Can I exchange for a different size?
Yes, you can.
8. Are sale items refundable?
Unfortunately, they are not.
9. How do I start a return?
Please call 073 9385416 to log a complain.
Products & Sizing
10. How do I choose the right size?
Size guide- Sizing chart – Konope styles
11. Are your items true to size?
Yes, they are.
12. What fabric is used?
Linen, Nylon and denim
Customer Support
13. How can I contact you?
konopestyles@gmail.com
0739385416
14. How long does it take to get a response?
Within 24 hours).